Scrub a Claim
Q: How do I scrub a claim?
Patient accounts with insurance information entered into the Insurance Demographics section of the chart will automatically produce a claim when new charges are posted to the Patient Ledger, and those claims will be placed in the pending section of the Claims Manager.
1. Open the Claims Manager
2. Review Pending Claims
When a charge is posted to the ledger from the New Charges tab, an insurance claim is created. The claim is automatically inserted into the Pending Scrub section of the Claims Manager.
3. Select Claims to Scrub
Claims can be scrubbed one at a time or multiple at a time.
To select a claim to scrub:
Highlight the first claim to scrub or press the Ctrl key on the keyboard, then select any additional claims to scrub.