Register to ePrescribe
How do I register to ePrescribe?
1. Go to www.soapware.com/ticket
To register, submit a technical support ticket by going to www.soapware.com/ticket.
3. Enter Clinic and System Information
4. Enter Description
In the description box enter the following information (see example above):
- Provider ______________ needs to be registered to ePrescribe.
- Provider Name:
- DEA# (if applicable):
- Indicate if you would like to be setup for both New and Refill ePrescribing capabilities or if you would prefer to be setup to only send New prescriptions (and not receive Refill requests electronically).
5. Submit Support Ticket
Technical Support Hours
Standard Hours: 7a-7p Monday-Friday | 10a-4p Saturday
Holidays Closed: Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, New Years Day
Emergency Hours/Non-Standard Support: $150 Per Hour. Available 24/7 (Excluding Holidays) for emergency incidents outside our Standard Support Hours (1-800-455-7627)
Identity Proofing for ePrescribing
Effective April 28th, 2016, Surescripts now requires that all newly registered Surescripts providers must complete an identity proofing process (IDP) before being granted access to submit ePrescriptions. Once you submit a ticket, you will be contacted by a SOAPware representative to help you begin the identity proofing process. There is a $150 one-time set up fee for ePrescribing and Identity Proofing. For more information on the IDP process, please see: Identity Proofing for ePrescribing.
Next... Add Pharmacies
Please see the next lesson for instructions on setting up the general security policy.