Mark a Patient as Do Not Send Statements
Q: How do I mark a patient as do not send statements?
1. Open the Scheduler Workspace
Go to the SOAPware menu, then click Schedule.
2. Open the Patient Account
4. Indicate "Do Not Send Statements"
- If you do not want a patient to receive a statement when processing bulk statements, place a check mark in the box next to "Do Not Send Statements".
- Click Yes to confirm that you wish to do no wish to send statements to the selected patient.
*Note: If this patient is a guarantor and has dependents listed in the Family tab, go to each dependent's account and repeat steps 1-3 to hold those statements.