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The Basics
Enter Information into the Patients Chart
Enter Information into the Patients Chart
Q: How do I enter information into the patients chart?
What Information do you want to Document for the Patient?
Select the desired option below:
Demographics
Summary
Vital Signs
SOAP Notes
Labs
Prev:
Open a Chart Section/Tab in the Patients Chart
Next:
Schedule an Appointment
Categories
What's New in SOAPware
1
New Features and Release Notes for the Current Version
Technical Support
4
Backup the Database
Update SOAPware
Log In to SOAPware using the SOAPware Cloud Solution (SCS)
Log Off/Disconnect from the SOAPware Cloud Solution (SCS)
EMR Setup & Security
13
Start SOAPware for the First Time
Set Up General Security Policy
Add New Users
Update Provider Name, Address, Contact Info and Physician Numbers
Add Image of Provider's Signature
Register to ePrescribe
Add Pharmacies
Add Contacts
Add an Insurance Company
Change a Users Security Permissions
Add a Provider
Remove a Provider
Remove a User
The Basics
16
Schedule EHR Training
Log in to SOAPware
Help Menu: Activity Based Training Resources
Add a Button to the Toolbar
Dock a Tab
Open a Different Workspace
Customize a Key Command
Open a Chart
Close a Chart
Create a New Chart
Unlock a Chart
Enter the Patients Demographics
Enter the Patients Insurance Information
Scan in the Patients Insurance Card
Open a Chart Section/Tab in the Patients Chart
Enter Information into the Patients Chart
Scheduler
9
Schedule an Appointment
Reschedule an Appointment
Check Patient In
Cancel an Appointment
Change the Status of an Appointment
Block Off a Time Slot on the Schedule
Confirm Patient Appointments
Color Code a Patient Account
Check Patient Out
SMARText
2
Create a Shortcut Code or Macro
Create a Pick List
Summary Documentation
13
Update the Patients Summary
Enter an Active Problem
Resolve a Diagnosis
Enter a Surgery
Enter a Medication
Discontinue a Medication
Enter an Allergy
Enter the Family History
Enter the Smoking Status
Enter the Alcohol Status
Enter the Social History
Attach a Copy of the Summary to the SOAPnote
Transfer Information from the Summary into the SOAPnote
Vital Signs
2
Enter the Vital Signs
Transfer the Vital Signs to the SOAP Note
SOAPnote Documentation
19
Create a SOAP Note
Document an Encounter
Enter a Chief Complaint
Enter the History of Present Illness (HPI)
Enter the Review of Systems (ROS)
Edit the Subjective Information
Enter the Objective Exam
Enter the Diagnosis
Enter a CPT Code/Charge
Enter a Lab/Radiology Order
Enter Patient Instructions or Plan
Enter a Medication to Prescribe
Enter the Follow Up
Print a Clinical Summary
Create a Superbill
Print a Superbill
Electronically Post a Superbill
Sign Off a SOAP Note
Create an Addendum to the SOAP Note
Templates/Docuplates
4
Insert a Template
Create a Template
Edit a Template
Delete a Template
Growth Charts
1
Create a Growth Chart
Lab Results
4
Attach a Copy of Patient's Lab Results to the SOAPnote
Enter Lab Results
Review Lab Results
Sign Off on Lab Results
Task Manager
7
Notify the Provider that the Patient is Ready to be Seen
Create a New Task
Reassign a Task
Sign Off on a Document from the Task List
View Another User's Task List
Remove a Task Item
Open a Chart using the Task List
ePrescribing
12
Change the Strength of a Medication
Change the Medication Instructions (Dose, Frequency, Route)
Change the Dispense Amount on a Medication
Change the Number of Refills
ePrescribe a Medication
Print a Prescription
Fax a Prescription
Automatic Rx Formulary and Eligibility Retrieval
Retrieve Rx Eligibility in Bulk
Review the History of Medications Prescribed for a Patient
Refill a Medication
Receive Electronic Refill Requests
Scanning
5
Scan a document into a chart section
Attach a Scan to a Existing Document
Setup Scanning Options
Drag and Drop a Document into SOAPware
Import a Document into SOAPware
Document Designer
7
Print a Document Design
Fax a Document Design
Edit a Document Design
Create a New Document Design
Create or Edit a Document Design Used to Print/Fax a Prescription
Create or Edit a Document Design Used to Print/Fax an Order
Place the Provider's Signature on a Faxed or Printed Document
myHEALTHware
8
Invite a Patient to Enroll in myHEALTHware
Manage the Clinic Security Permissions for myHEALTHware
Set Notification Preferences
Upload the Patients Medical Summary to myHEALTHware
Send a Conversation/Message to the Patient
Reply to a Conversation from a Patient
Add a Patient Conversation/Message to the Chart
Using myHEALTHware Fax
Patient Handouts
3
Create a New Patient Handout
Insert Patient Handouts into a SOAPnote
Print Patient Handouts
Health Maintenance
5
Print a Letter to Remind Patients of Health Maintenance Items
Print a List of Patients with a Health Maintenance Item Due
Enter a Health Maintenance Requirement for a Patient
Address a Health Maintenance Requirement
Transfer a Health Maintenance Item to the SOAPnote
Flow Sheets
4
Create a New Flow Sheet
Transfer Lab Results or Vital Signs to a Flow Sheet
Graph a Flow Sheet
Print a Flow Sheet
Order Entry
4
Order a Test in Order Manager
Order a Referral in Order Manager
Print/Fax an Order
Relate Results to an Order
Immunizations
4
Set Up Immunization Entry
Record a New Immunization that was Performed
Enter a Historical, Refused or Not Performed Immunization
Print a Complete Immunization Record
Chart Management
3
Archive a Chart
Merge Two Charts
Export a Chart as a PDF
Practice Management: Setup
24
Setup the Practice Management System
Enroll with GatewayEDI
Schedule Practice Management Training
Create a Facility
Enter Billing Group(s)
Link a Provider to a Group
Set the Default Claim Options & Base Export Path
Setup PM Security Administration/Activate Billing Menu
Setup CPT® Code Maintenance
Assign a CLIA Number to Lab Codes
Assign NDC to HCPCS code
Assign NDC to CPT®
Setup HCPCS Maintenance
Setup ICD Maintenance
Setup Adjustment Maintenance
Setup Custom Charges Maintenance
Setup a Fee Schedule
Setup Insurance Companies
Setup Contact/Referring Providers
Setup Flags/Notes
Setup Custom Demographics Titles
Setup CPT Code Options
Setup PM List Options
Update CPT, HCPCS and ICD9 Codes
Patient Account
11
Open a Patient's Account
Resize Patient Account Chart Rack in Scheduler Workspace
Take a Co-Pay
Check the Patients Insurance Eligibility
Add Insurance Information in the Patient Account
Inactivate a Patient's Insurance Policy
Create a Patient Flag or Note
Add a Dependent to Family Balance
View Previous Statements
Mark a Patient as Do Not Send Statements
Process the Patient's New Charges
Practice Management: Transaction Entry
12
Billing Workflow - Clinical Documentation to Claim Creation
Transfer a Credit Balance
Manually Add a New Charge
Change a Co-Pay pay date to visit date
Edit a Charge
Apply a Payment to a Patient Account
Change the Payer for a Patient Payment
Apply a Payment to Multiple Dependents
Apply a Co-Pay or Pre-Pay to Visit
Manually Add NDC code
Delete a Co-Pay
Enter the More Info Misc Details
Practice Management: Patient Ledger
11
View Charges in the Ledger
Create a Claim from the Ledger
Add Charges in the Ledger
View Personal Payments in the Ledger
Add a Payment in the Ledger
Print a Receipt or Statement from the Ledger
Delete a Personal Payment
View Insurance Payment Details in the Ledger
Delete an Insurance Payment from a Visit
Add an Adjustment in the Ledger
Refund an Overpayment
Practice Management: Claims Manager
12
Scrub a Claim
Correct and Rebuild an On Hold Claim
Submit Claims
Electronically Submit Claims
Print Claims
Review Submitted Claims
Correct and Resubmit Rejected Claims from the Submitted Tab
Resubmit Rejected Claims
Add Original Reference Number/ICN
Rebuild Multiple Claims at One Time
Search for a Claim Using a Date Range and/or Claim Number
View Total Claims In Process
Practice Management: Posting Insurance Payments
3
Create an Insurance Payment
Omit a Paid Charge when Refiling a Claim
File Claims to Secondary Insurance
Practice Management: Reports
19
CPT Master Report
HCPCS Master Report
ICD Master Report
Custom Charges Master Report
Adjustment Code Master Report
Fee Schedule Report
Dependency Report
Duplicate Report
Payment Summary Report
Production by Procedure (Provider, Referring Provider or Facility) Report
Statement Report
Credit Balance Report
Missed Charges Report
A/R Patient Report
A/R Carrier Report
End of Day Report
End of Month Report
End of Year Report
Custom Patient Reporting