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Reply to a Conversation from a Patient

1. New Message

1. New Message

A new conversation will be at the top of the conversation list.  Additionally, to the far right of the message, the 1 Messages (1) tally is displayed to let you know that you have one unread message.  The date the message was sent is also displayed to the far right.

2. Open the Conversation

A new conversation will be highlighted in gray to indicate that the message has not been read.  To read the message, simply double-click on it or click on it, then select Open Conversation.

3. Reply to the Conversation

To reply to a conversation:

  1. Type the message in the Reply box.
  2. Click the Send button to send your message.