Receive Electronic Refill Requests
Q: How do I receive electronic refill requests?
1. Open eRx Monitor
![1. Open eRx Monitor](https://media.screensteps.com/image_assets/assets/006/032/948/original/media_1334761654588.png)
- Click the Start menu on the computer and select All Programs
- Click on the SOAPware folder
- Select eRx Monitor
*Note: Only one user on the network needs to do this for those on the same network each day on the computer where the eRx Monitor is loaded.
3. Select a Task list
![3. Select a Task list](https://media.screensteps.com/image_assets/assets/006/032/952/original/media_1334761866353.png)
Select to place incoming messages on either the Providers task list or on a specific users task list.
4. Check for Messages
![4. Check for Messages](https://media.screensteps.com/image_assets/assets/006/032/954/original/media_1334761925678.png)
Click the Check for Messages button
5. Minimize the eRx Monitor
![5. Minimize the eRx Monitor](https://media.screensteps.com/image_assets/assets/006/032/956/original/media_1334761965453.png)
The eRx monitor will continue to check for message every 15 minutes. Minimize the window to continue work in SOAPware.