Receive Electronic Refill Requests
Q: How do I receive electronic refill requests?
1. Open eRx Monitor
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- Click the Start menu on the computer and select All Programs
- Click on the SOAPware folder
- Select eRx Monitor
*Note: Only one user on the network needs to do this for those on the same network each day on the computer where the eRx Monitor is loaded.
3. Select a Task list
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Select to place incoming messages on either the Providers task list or on a specific users task list.
4. Check for Messages
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Click the Check for Messages button
5. Minimize the eRx Monitor
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The eRx monitor will continue to check for message every 15 minutes. Minimize the window to continue work in SOAPware.