Unlock a Chart
Recognizing a Locked Chart Section
A chart section is locked if the section is grayed out (as seen in the screenshot above).
There are many reasons that a chart section becomes locked, included the following:
- The chart section is currently in use by another user.
- The chart was not properly closed.
- SOAPware shut down or was not closed properly.
*Note: If another user is currently using the chart section, you DO NOT want to unlock the chart section. Unlocking a Document that is still in use will cause data loss. Therefore before unlocking a chart, please ensure that all users have exited the chart section.
Select the Chart Section
After verifying that the chart section is not in use by another user, to unlock the chart section, click on the tab of the chart section that you wish to unlock.
Unlock the Chart
Go to Documents > In Use.
- Highlight the section to be unlocked and verify that it is not currently in use by another user.
- Click the Unlock button.
Chart Section is Unlocked
The chart section will be unlocked and the background will now display in white. This will allow the Document to be edited.