Accessing Patient Charts

Chart Rack is very similar to a user's chart room.

Open the Chart Rack

To reopen a chart, select the Chart Rack docked tab located at the bottom of the Chart workspace. At the top of the Chart Rack viewer is a field, or box, labeled Search, and the cursor should be blinking in it.

Search for the Chart

Search for the Chart

A specific chart can be retrieved via 6 methods:

  1. Billing Account Number (for Clinical Suite customers)
  2. Birth Date
  3. Chart Number
  4. First Name
  5. Last Name
  6. Phone Number
  7. Social Security Number

To retrieve the chart by Name, begin typing the patients last name. After three letters of the last name have been entered, SOAPware will start displaying patient charts related to the name typed in.  

To search using another method, use the Type drop down menu to change the search Type.

Open the Chart

Open the Chart

To open a chart, highlight the desired chart, then follow one of the steps below:

  1. Press the Enter key
  2. Click the Open Chart button
  3. Double click on the name