Intro to Schedule

SOAPware Schedule is an integrated scheduling application that shares information with SOAPware as needed. Therefore, the SOAPware Schedule workspace runs inside of SOAPware.

Open Schedule

Open Schedule

To open the Schedule workspace, Click on SOAPware in the menu bar at the top left. Then Select the Schedule menu item.

Set up Schedule

Set up Schedule

The first time that the user enters  SOAPware Schedule, the user will be prompted to create a facility.  If so, Click on the "Manage Facilities" button.

*Note: If the user does not get the above message, Click Tools in the menu bar, and Select Manage Facilities to initiate the Schedule setup process.

Facilities represent the office.  SOAPware Schedule is able to handle any number of facilities or offices that the user wants to define.  Some users may want to define a single facility for all their offices, but this is not advised.  A user will later find that having a facility defined for each of the locations is important for billing purposes.

Facility Manager

Facility Manager

The user should now see the Facility Manager.  The Facility Manager allows for the set-up of any number of facilities, and allows for the customizations of the facilities to the practice.  Click the Create New Facility (green +) button.

Facility - Details Tab

Facility - Details Tab

Steps 1-5 identify the Place of Service-Block 32

  1. The commonly known Facility Name
  2. Legal Name of the facility (block 32)
  3. Physical address of the facility (block 32)
  4. City, State and Zip of the facility (Block 32)
  5. Clinic Phone number
  6. NPI number assigned to the facility (Block 32a)
  7. Place of Service: This selection specifies the code that is placed on claims (Block 24B) identifying the type of facility
  8. Phone number for Billing Inquiries. This number will appear on Patient Statements, Receipts, etc. for billing questions
  9. CLIA Number (if applicable)
  10. State License Number

Click on the Update button to save all changes.

Facility - Scheduler Tab

Facility - Scheduler Tab

The Provider/Resource Management section under the Providers  tab will be a list of the Providers who have a SOAPware license.  The Resources tab will represent other types of appointments, such as Labs, Nurse visits, procedures, etc. The Resource tab can also be used for the provider's satellite clinic.  The Business Hours Management Section is where the business hours are set for the practice NOT for the individual Providers.  The Facility Closings section is for designating days that the practice will be closed, such as major holidays.

Select Facility

Select Facility

After setting up the Facility, SOAPware Schedule will prompt the user to select the active facility. The user should choose the facility he/she would like to use and Click Select.