How to view and monitor user activity.
SOAPware menu -> Security Manager
Accessing the Security Manager
1. Go to the SOAPware menu.
2. Select Security Manager.
Viewing system activity
The Audit Log is designed to show the specific activity throughout the system and allow it to be displayed by Date, User, Location in the system, IP Address, Section in SOAPware, or by Patient. It will show the basic activity that was done, and if an item is clicked on, the Audit Details will show the specific changes that were made.
1. Query the specific information that is needed.
2. A display of the line item activity performed.
3. When a line item is selected, the Audit Details will show the specific activity performed and exactly what the changes were.
Specific items can be viewed in the Audit Details, such as changing/adding a policy number in Insurance Demographics.