SOAPware Learns Your Preferences
After some time, and the insertion of several SMARText items into some of the Summary fields, go back and see how SOAPware has learned your preferences. In order to see choices you have made in the past, simply click in a field and SOAPware Quick Access displays the items you have previously used. SOAPware actually counts your usage, automatically ranking the items in the list accordingly.
Train and Practice Your Summary Fields
Consider taking some time to teach SOAPware a little bit about your preferred items. The simplest way to do this is to create a practice chart, then find/insert your most commonly used items into the appropriate fields.
NOTE: SOAPware stores each user's usage patterns separately so that the list in Quick Access is unique to each user.