Reply to a Conversation
Q: How do I reply to a conversation?
A new conversation will be at the top of the conversation list. Additionally, to the far right of the message, the 1 Messages (1) tally is displayed to let you know that you have one unread message. The date/time the message was sent is also displayed to the far right.
A new conversation will be highlighted in gray to indicate that the message has not been read. To open the conversation:
- Click to highlight the conversation (it will turn blue).
- Select Open Conversation.