Manage Apps
Q: How do I manage the myHEALTHware services and apps that I wish to provide my patients?
As the organization's administrator, you can choose what myHEALTHware services this organization will offer to its patients.
1. Access the Organization Settings
![1. Access the Organization Settings](https://media.screensteps.com/image_assets/assets/000/594/980/original/01d44ea7-5dc5-4659-a98c-e1d9d4fed769.png)
- To access your clinic organization settings, click the drop down arrow next to the name displayed in the top right corner.
- Select the organization so that the display shows you are acting as the organization.
*Notes: The organization name will only be an option for users with permission to act on behalf of the organization.
Settings
![Settings](https://media.screensteps.com/image_assets/assets/000/594/967/original/6d078992-e5ae-4230-bc88-099f1929823a.png)
In the My Apps panel, click the Settings tab.
2. Manage Apps
![2. Manage Apps](https://media.screensteps.com/image_assets/assets/000/594/976/original/6e08d1c4-1afc-4abe-a280-a08bcbba486e.png)
Click the Apps tab to access the features that may be enabled/disabled for patients.
Allow Patients to request appointments
![Allow Patients to request appointments](https://media.screensteps.com/image_assets/assets/000/594/985/original/eaf32f81-c6c6-42a5-8061-07970faa26a6.png)
Select Appointment and adjust the switch next to Allow patients to request appointments to either disable or enable the feature for your patients
- Disabled: Patients will not be able to send electronic appointment requests.
- Basic Subscription: Indicates the feature is available to all patients.
- Premium Subscription: Indicates the feature is only available to patients who are designated as Premium.
The clinic's subscription settings can be changed at any time. Please note that if you change a feature from basic to premium, that feature will no longer be offered to patients enrolled in the basic features only.
Allow Patients to Ask medical questions
![Allow Patients to Ask medical questions](https://media.screensteps.com/image_assets/assets/000/594/970/original/09f224bf-ce10-4676-a048-c66cb53dad51.png)
Select Conversations and adjust the switch next to Allow patients to ask medical questions to either disable or enable the feature for your patients.
- Disabled: Patients will not be able to start conversations with the organization. They can only respond to conversations sent by the organization.
- Basic Subscription: Indicates the feature is available to all patients.
- Premium Subscription: Indicates the feature is only available to patients who are designated as Premium.
The clinic's subscription settings can be changed at any time. Please note that if you change a feature from basic to premium, that feature will no longer be offered to patients enrolled in the basic features only.