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myHEALTHware Clinic User Manual
Account Management
Change My Password
Change My Password
Q: How do I change my current password?
1. Open Settings
Click the
Settings
button.
Select
Change
Password
.
2. Change Your Password
Enter the
Current
Password
.
Enter the
New Password
.
*Note:
Passwords must be 8 characters long and contain at least one number.
Confirm the new password.
Click the
Save
button.
Prev:
Edit My Profile Information
Next:
Set My Notification Preferences
Categories
Marketing Resources
1
Available Marketing Resources
Setting Up myHEALTHware
8
Step 1: myHEALTHware Setup Wizard
Step 2: myHEALTHware Account Setup
Step 3: Complete myHEALTHware Registration
Step 4: Log In to myHEALTHware
Step 5: Set Up the myHEALTHware Organization
Step 6: Set Up Users and Roles
Step 7: Set Up the Clinic's myHEALTHware Subscription Price and Billing Agreement
Step 8: Staff Member Account Set Up Wizard
Getting Started with myHEALTHware
2
Log Into myHEALTHware
Can't Log In?
Managing Patient Accounts in myHEALTHware
3
Invite Patients to Enroll in myHEALTHware using Email Address
Invite Patients to Enroll in myHEALTHware using Text Message
Invite Patients to Enroll in myHEALTHware using Voice Call
Account Management
3
Edit My Profile Information
Change My Password
Set My Notification Preferences
Managing the Clinic Organization
5
Manage Roles
Manage Apps
Manage the Clinic Profile
Manage Staff Members: Assign a Role to a Staff Member
Configure myHEALTHware to Enroll Staff Members or Remove Staff Members
Contacts
5
Introduction to Contacts
Add a Non-Patient Contact to My Account
Edit a Contact
Delete a Contact
Invite a Contact to Connect with you on myHEALTHware
Account Connections - Direct
2
Add a Contact with a Direct Address
Send a Message to a Direct Connection
Engaging Patients with myHEALTHware
2
Upload the Patient's Medical Summary to myHEALTHware
Send Educational Resources to the Patient
Conversations
7
Start a New Conversation
Add another Colleague or Individual to a Conversation/Remove Individual to a Conversation
Reply to a Conversation
Text Modification within Conversations (Markdown)
Send Documents from a Patient Chart to a Conversation
Attach a File to a Conversation
Download Conversation to Patient Chart
Ask A Medical Question
2
Enable the 'Ask a Medical Question' Feature
Receiving and Responding to Medical Questions
Marketplace
1
myHEALTHware Marketplace
Appointments
1
Respond to an Appointment Request
myHEALTHware Faxing
8
Installing the myHEALTHware Fax Application
Sending a New Fax
Receiving a New Fax
Attaching a Fax to a Patient Chart
Editing/Annotating a Fax
Add an Electronic Signature to a Fax
Setting Up and Using myHEALTHware Tags
Delete or Archive a Fax
myHEALTHware ePay
4
Installing myHEALTHware ePay
Clinic: Managing Patient Payments in myHEALTHware
Patient: Make an Online Payment to the Clinic using a Web Address
Patient: Make a Payment to the Clinic in myHEALTHware
myHEALTHware Mobile App
6
Download the myHEALTHware Mobile App from an App Store!
Conversations in myHEALTHware Mobile
Ask a Medical Question using the myHEALTHware App
Drive in myHEALTHware Mobile
News in myHEALTHware Mobile
Settings for myHEALTHware Mobile
Exporting myHEALTHware Data
2
Exporting Conversations
Exporting Faxes
Print Article
Other Resources
myHEALTHware Clinic User Manual
myHEALTHware Patient User Manual
myHEALTHware Clinic FAQ's
myHEALTHware Patient FAQs
myHEALTHware Release Notes & New Features
Recent Updates
New Feature: Selecting Account View in myHEALTHware
Delete or Archive a Fax
Setting Up and Using myHEALTHware Tags
myHEALTHware Mobile Release Notes & New Features
Download Conversation to Patient Chart
More