1. If you wish to send a conversation on behalf of your clinic to a patient, ensure that you have the clinic selected from the "You are acting as" drop-down.
2. Click on the New Conversation button.

Within the New Conversation box, click on + Attach a file.  

1. Locate the file on your computer.
2. Select/highlight the file.
3. Click Open.

*Note: A maximum of 5 files or 25.0 Mb total size can be attached to a conversation.

To send the conversation with the attachment, click the Send button.

Click on the conversation you would like to add an attachment to from your conversations list.

1. Click + Attach a file and add an additional message if you would like. Double-click on the image or file you would like to additionally add from your computer to add to an existing conversation.  
2. Click Send.

*Note: A user can remove a file/image added, or can add multiple attachments to an existing conversation (5 max), however the total size cannot exceed 25.0 Mb.