Add or Remove Recipients in a Conversation
Q: How do I add or remove another myHEALTHware user to a conversation?
1. Add Recipients to a New Conversation
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- Create a new conversation.
- Enter the individual(s) you would like to be a part of this conversation by typing a few letters of his or her name. This will bring up a matching name from within your Contacts list, that you can select from. Multiple recipients can be added to your new conversation.
- Fill out the remainder of the information as desired, and click the Send button.
2. Add Recipients to an Existing Conversation
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To add recipients to an existing conversation, open the conversation, then click Add People.
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- Enter the individual(s) you would like to be a part of this conversation by typing a few letters of his or her name. This will bring up a matching name from within your Contacts list, that you can select from. Multiple recipients can be added to your new conversation.
- Click the Add button.
*Note: You can only send a new conversation to users that you have as a Contact and are Connected with on myHEALTHware. For instructions on adding a contact, please see: Add a Contact to my Account.
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The new recipient has been added to your existing conversation. They will now be able to view any additional messages that are added as a part of the conversation. They will not be able to view messages that were included in the conversation prior to them being added as a recipient.
3. Remove a Recipient From a Conversation
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To remove recipients from an existing conversation, open the conversation, then follow the steps below:
- Click the X icon located to the right of the user that you wish to remove.
*Note: Currently, the user who is the originator of a conversation is given administrative rights to then remove recipients from the conversation. Users who were added to a conversation will not have administrator rights and will not have the ability to remove recipients from a conversation.
When a person is removed from the conversation, the following will be displayed within the conversation:
- The recipient who was removed will be grayed out in the recipients bar located at the top of the conversation.
- Events will be recorded to indicate that the recipient left/was removed from the conversation.