Can't Log In?
Q: How do I recover my username and/or password for my account?
Can't Log In?
If you are unable to log in to myHEALTHware due to a lost password or username, follow the steps below to recover your username and/or password.
Click on Can't Log In? located under the Log In button.
1. Reset Password
To reset your password, enter your myHEALTHware Username in the account recovery box. To reset your password, you must enter your myHEALTHware Username in this box. if you do not know your Username, follow the steps in Step 2 below to recover your Username.
- Reset Password Email
2. Recover Username
If you do not remember your myHEALTHware Username, click the Can't Log In button, then enter your email address or phone number, then click Search to find your account and Username.