How does a staff member resend themselves a myHEALTHware invitation to create their myHEALTHware account should he/she not respond to the initial invitation within 5 days?
A staff member will have 5 days to respond to their myHEALTHware email during the set up process for creating his/her myHEALTHware account. Should a staff member not respond to this invitation within the 5 day period, the staff member will need to complete the following instructions in order to resend themselves another email invitation, so he/she can complete the myHEALTHware set up wizard.
1. Log into SOAPware
First log into SOAPware and make sure you are logging into your own account.
2. myHEALTHware Setup Wizard
The setup wizard should automatically pop up once you are logged into your SOAPware account. For any reason should it not, you can also access this wizard by going to Tools > myHEALTHware > Open.
Click the back arrow in the top left of the wizard to go back to the Connect to myHEALTHware screen.
3. Connect to myHEALTHware
You will need to click the radio button next to Create a new account, adjust your email address for your account if needed, then click the Next button. This step will then resend the invitation to your email. Please check your email inbox for an email from myHEALTHware.com. Be sure to check your email program's "junk" or "spam" folder if you don't see the message in your regular inbox.
For more information on the steps to take to complete the myHEALTHware Setup Wizard, please see: Step 8: Staff Member Account Set Up Wizard.