myHEALTHware Clinic User ManualsmyHEALTHware Clinic FAQ's Patient Engagement with myHEALTHwareThe patient did not respond to the email invitation within 5 days so the invitation has expired. How do i resend the invitation?

The patient did not respond to the email invitation within 5 days so the invitation has expired. How do i resend the invitation?

Should a patient have received their invitation in their email, but did not respond within a 5 day period, a new invitation will have to be reissued to the patient.  There are two options to resend an invitation to a patient.

1. Open the Patient's Chart in SOAPware

Using the Chart Rack, open the patient's chart in SOAPware.

2. Verify the Patient's Email Address and Resend

2. Verify the Patient's Email Address and Resend
  1. Click on the myHEALTHware icon that is located on the patient information tab.
  2. Verify with the patient that the email address or phone number is correct or update this as needed.
  3. Click the Resend button.

An email, text, or phone invitation will be resent to the patient.