I have a staff member that left my clinic, how do I remove their connection to myHEALTHware?
1. Log in to myHEALTHware as Administrator
To remove a staff member from the clinic organization's myHEALTHware account, the administrator should log in to myHEALTHware.
2. Access Organization Contacts
Click on the Contacts tab and then click to select the organization/clinic.
3. Remove the Connection to the Previous Staff Member
To remove the previous staff members connection to the clinic's myHEALTHware organization, locate their name in the Contacts list, then click Connected drop-down menu and select Disconnect.
Confirm that you wish to delete the connection.
4. Remove Previous Staff Member in SOAPware
For instructions on removing the staff members access to SOAPware, please see: Deleting Users & Reassign Tasks.