Recent Updates

  • The National Council for Prescription Drug Programs (NCPDP) SCRIPT v10.6 standard for E-prescribing allows a custom note to be sent to the pharmacist/pharmacy personnel using the Notes field. This field is designed to convey information to the pharmacist/pharmacy personnel only and should not contain redundant or conflicting information that has already been entered in any of the other designated fields within the prescription.

  • Updated on: Dec 07, 2022

    Register an Additional Token for EPCS

    You must register an additional token under the following circumstances:

    • If your hard token is replaced for any reason
    • If you upgrade the mobile device that contains your soft token application
  • Updated on: Dec 07, 2022

    EPCS Audit Entry Report

  • This lesson will describe the workflow used when the response of Denied - New Rx to Follow is selected for an EPCS refill request.

  • Updated on: Dec 07, 2022

    Responding to EPCS Refill Requests

    This lesson will describe the steps necessary to respond to an EPCS refill request.  *Note: Each provider must have an EPCS license and must have completed the registration and onboarding process prior to gaining the functionality to respond to EPCS refill requests.

  • Updated on: Dec 07, 2022

    Submitting a New EPCS Rx

    This lesson will detail the set up process for submitting a new EPCS Rx.  In addition, this lesson will cover the steps necessary to submit a new EPCS medication for a patient. *Note: Each provider must have an EPCS license and must have completed the registration and onboarding process prior to gaining the functionality to submit a new EPCS Rx.

  • SOAPware is working towards completing development on our brand new ePrescribing of controlled substances (EPCS) update to allow all New York providers to meet the requirements of I-STOP prior to the March 27, 2016 deadline. Our solution to EPCS is fully integrated with SOAPware and requires minimal changes to your existing workflow. SOAPware will allow providers to enable EPCS through a streamlined sign-up process. Please review the information below on how to prepare for the requirements of I-STOP.

  • Updated on: Dec 07, 2022

    Check Insurance Eligibility

    Verify Insurance Eligibility from the patient account without exiting SOAPware. The sftp password assigned during Trizetto/Gateway EDI enrollment must be added to Clearinghouse Options (Steps 6 and 7) before this feature is automated