Recent Updates

  • Updated on: Dec 07, 2022

    Responding to EPCS Refill Requests

    This lesson will describe the steps necessary to respond to an EPCS refill request.  *Note: Each provider must have an EPCS license and must have completed the registration and onboarding process prior to gaining the functionality to respond to EPCS refill requests.

    Manual Clinical User Manual

  • Updated on: Dec 07, 2022

    Submitting a New EPCS Rx

    This lesson will detail the set up process for submitting a new EPCS Rx.  In addition, this lesson will cover the steps necessary to submit a new EPCS medication for a patient. *Note: Each provider must have an EPCS license and must have completed the registration and onboarding process prior to gaining the functionality to submit a new EPCS Rx.

    Manual Clinical User Manual

  • Updated on: Dec 07, 2022

    New York Prescribers: Get Ready for I-STOP!

    SOAPware is working towards completing development on our brand new ePrescribing of controlled substances (EPCS) update to allow all New York providers to meet the requirements of I-STOP prior to the March 27, 2016 deadline. Our solution to EPCS is fully integrated with SOAPware and requires minimal changes to your existing workflow. SOAPware will allow providers to enable EPCS through a streamlined sign-up process. Please review the information below on how to prepare for the requirements of I-STOP.

    Manual Clinical User Manual

  • Updated on: Dec 07, 2022

    Check Insurance Eligibility

    Verify Insurance Eligibility from the patient account without exiting SOAPware. The sftp password assigned during Trizetto/Gateway EDI enrollment must be added to Clearinghouse Options (Steps 6 and 7) before this feature is automated

    Manual Practice Management User Manual
    Check Eligibility Check insurance elgibility Determine Eligibility Eligibility Insurance Coverage Medicare eligibility Patient Insurance Eligibility RR Medicare Eligibility

  • Updated on: Dec 07, 2022

    New Charges Tab

    Transaction entry for patient charges, payments and adjustments

    Manual Practice Management User Manual
    Add Adjustment Code Add Charges Add Diagnosis Add Fee Add ICD Add Modifier Add Modifier in Charge Details Add More Info Add Payment Apply Co-Pay Apply Pre-Pay Claim Comments Correct Charges Prior to sending to Insurance Doctor Comments from S

  • Updated on: Dec 07, 2022

    14. Insurance Company Manager

    Tools -> Insurance Companies

    Manual Practice Management User Manual
    24. J Active Add Insurance Company Additional IDs billing Billing Information Check Eligibility using Group NPI Check Eligibility using individual NPI Claims Clearinghouse ID Clearinghouse Name CMS 1500 Default Electronic Delete Insurance Company EDI Setup Edit Billing Information Edit Insurance Company Electronic Eligibility Error Eligibility ID Qualifier Eligibility Identification Fee Schedule Insurance Type code Legacy ID NAIC Code Prior Authorization Number Provider Legacy ID rendering provider Show Legacy IDs Taxonomy

  • Updated on: Dec 07, 2022

    12. Remittance Advice Remark Codes

    Located in the Tools menu -> Billing Maintenance ->Remark Code Maintenance

    Manual Practice Management User Manual
    Code Lookup Description Lookup Remark Codes Update Remark Codes

  • Updated on: Dec 07, 2022

    13. Claim Adjustment Reason Codes

    Located in the Tools menu -> Billing Maintenance ->Claim Adjustment Reason Maintenance

    Manual Practice Management User Manual
    Adjustment Reason Codes Claim Adjustment Maintenance co CR OA PI PR Reason Codes

  • Updated on: Dec 07, 2022

    Resend Invitation when myHEALTHware Connection to Patient is Not Found

    Manual Archived New Features

  • Updated on: Dec 07, 2022

    Send Orders and Care Summary to a myHEALTHware Conversation

    Manual Archived New Features