Claims can be refiled or placed on hold from the Submitted Tab within the Claims Manager

1. Double Click on the claim to open Claim Details dialog. Follow the steps to edit claims as instructed in the On Hold lesson.

2. After editing claim, click the Rebuild button to open Rebuild notes dialog. Type notes pertaining to the refile, if applicable.

3. Click on the Rebuild button within the notes dialog. Changes will be added to claim and the claim will be placed in the Pending Scrub section of the Claims Manager.

Claim Notes will reflect the date the claim was rebuilt and any notes. Rebuilt claim is ready to be Scrubbed and Submitted to Payer. See Scrubbing Claims and Ready to Submit