Resubmit Rejected Claims
Billing -> Claims Manager -> Submitted Tab
Edit claims that have been submitted to Clearinghouse or Receiver and rejected with errors prior to submission to Payers.
Select Claim for Correction
1. Click the Submitted tab, double click a claim to open Claims tab in Patient Account..
Edit Claim
1. If rejection is for Visit information, click the More Info button.
2. If rejection is connected to Charge details, double click the line item in Charges section of the Claims tab.
For additional instructions on making corrections to claims, please see On Hold lesson
Rebuild Claims
6. After all claims have been edited/corrected, Click the Rebuild button for each to apply changes to the claim.
This process will automatically move the claim to the Pending Scrub section in the Working tab.
Scrub Corrected Claims
7. Click to highlight the corrected claims.
8. Click Scrub.
Submit Corrected Claims
9. Click to highlight Corrected claims.
10. Click Submit Selected. To submit all claims in Ready To Submit section, just click the Generate Electronic button.