Secondary Claims
Secondary claims will automatically be moved to the Pending Scrub section if the Claims Manager once the primary insurance payment is applied to the visit and File Secondary-paper is selected for the Next Action.
New for SOAPware 2010.3: When a secondary claim is printed, it will now be populated with the information from the secondary insurance demographics instead of a duplicate of the primary insurance claim.
Set Secondary Claims to process
1. When posting primary insurance to a visit, make sure the Next Action selected is File Secondary-Paper.
2. Save Claim.
Scrub Secondary Claim
2. Locate the secondary claim highlight.
3. Click on the PDF icon if you wish to view the claim.
4. Click the Scrub button to check for errors.
Print Secondary Claim
4. Click the Print Claims button. All paper claims in the Ready to Submit section will print.
5. Click to highlight a single claim and then click the Submit Selected button. Only the highlighted claim will print.
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