Reply to a Conversation

Q: How do I reply to a conversation?

1. New Message

A new conversation will be at the top of the conversation list.  Additionally, to the far right of the message, the 1 Messages (1) tally is displayed to let you know that you have one unread message.  The date/time the message was sent is also displayed to the far right.

2. Open the Conversation

Open the Conversation

A new conversation will be highlighted in gray to indicate that the message has not been read.  To open the conversation:

  1. Click to highlight the conversation (it will turn blue).
  2. Select Open Conversation.

3. Reply to the Conversation

Reply to the Conversation

To reply to a conversation:

  1. Type the message in the Reply box.
  2. Click the Send button to send your message.