Attaching a Fax to a Patient Chart

Log in to myHEALTHware

Log in to myHEALTHware

To attached a fax to a patient chart, you must access myHEALTHware from inside of SOAPware. To open myHEALTHware in SOAPware, go to Tools > myHEALTHware > Open.

*Note: The myHEALTHware window can be placed as a docked tab in SOAPware for quick access to your conversations and faxes.  For information on how to dock a tab, see: Doc a Tab.

Downloading a Fax

To download a fax and insert it into a patient chart, follow the steps below:

  1. Click the Fax tab in the My Health panel.
  2. Select the fax that you wish to download by clicking on the line item.
  3. If you want to download only certain pages of the faxed document, click on the pages to select the ones you wish to download.
  4. Clicking Download Fax will download all pages of the fax (only available if no pages are selected).
  5. Clicking Download Pages will download only the selected pages.

Select Destination

First, you will need to select the file's destination:

  • Patient Chart: Select the Patient Chart button if you wish to add the fax directly to a patient chart.
  • My Computer: Choose My Computer if you wish to download and save the fax to a folder or location on your computer.
  • Cancel: Click Cancel to discontinue this action.

Select Patient

Select Patient

Next, you will be asked to select the patient chart from the Chart Rack.  

Select Chart Section

Select Chart Section

Select the chart section where you want to save the fax, then click Select.

Add Document Task

Add Document Task

A task item will be created for the fax that was added to the chart.  Edit the task information as desired, then click Add.

The fax will be imported into the patients chart, as shown in the above example.