Add a Contact with a Direct Address

Email addresses through "Direct" domains provide a way to connect and send secure messages to other health care professionals who may not use myHEALTHware.

The Direct Project

The Direct Project

Direct Site

Direct Site

Go to trust.myhealthware.com.  This site was created to help you use the Direct Network to send and receive secure, electronic messages back and forth between clinics.

The myHEALTHware Direct Site allows you to see a list of Direct Domains, Trusted HISPs, and Trust Bundles, that myHEALTHware is connected with, and currently supports.

Request Domain Connection

Request Domain Connection

If you would like to request that a connection to a new HISP be added, submit the form found at the bottom of the trust.myhealthware.com, site.  Please see the the step below to see what information is needed for this form.

How to Add a Direct Address within myHEALTHware

Step 1: Marketplace Tab

Step 1: Marketplace Tab

Click on the Marketplace Tab within the MY HEALTH column.

Step 2: Install the Direct Secure Messaging App

Step 2: Install the Direct Secure Messaging App

Click on the green Install button.  It's free!

The Direct Secure Messaging App will instantly be installed.

Step 3: Open Contacts

Click Contacts to view the list of users and organizations connected to your individual account.

 

Step 4: New Contact

Step 4: New Contact

Click the New Contact button located in the Actions panel on the right side of the screen.

Step 5: Create a Contact

Step 5: Create a Contact
  1. Select the Person contact type.
  2. Enter the Name for the contact.
  3. Click Create.

Step 6:  Enter Direct Address

Step 6:  Enter Direct Address

Click the red text that says "Enter direct address."  Type the address and click the blue checkmark when complete and correct.