Recent Updates
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Updated on: Dec 07, 2022
Send a Document Design to a myHEALTHware Conversation
Manual Archived New Features -
Updated on: Dec 07, 2022
myHEALTHware Enrollment Authorization Failed
Manual Archived New Features -
Updated on: Dec 07, 2022
Send Documents from Patient's Chart to a myHEALTHware Conversation
Manual Archived New Features -
Updated on: Dec 07, 2022
Stopping and/or Restarting CloudSync
This lesson will provide instructions on restarting CloudSync.
Manual Technical Support -
Updated on: Dec 07, 2022
UnauthorizedAccessException HResult=-2147024891 (ClaimsManagementController.cs:GenerateElectronic:247)
This exception can be seen in the Claims Manager when trying to upload a claim file and the Output Path is set to another PC file folder that is inaccessible to the user trying to export the file.
Manual PM Exceptions and Solutions -
Updated on: Dec 07, 2022
NullReferenceException HResult=-2147467261 (SuperBillItemController.cs:PostVisitToBilling:334)<br />
Manual PM Exceptions and Solutions -
Updated on: Dec 07, 2022
New Rx Manager Features
Manual Archived New Features -
Updated on: Dec 07, 2022
CloudSync for Clinical Quality Measure Calculations
Manual Archived New Features -
Updated on: Dec 07, 2022
Updates to the 2014 Meaningful Use Dashboard
Manual Archived New Features -
Updated on: Dec 07, 2022
Meaningful Use 2016 Attestation
*URGENT MESSAGE:
SOAPware Users that are planning to attest for Meaningful Use in 2016 are REQUIRED to take a snapshot at the end of the day on the final day of your reporting period. In addition, SOAPware highly recommends that you make a backup of your database at the end of the day on the final day of your reporting period.
We recommend that after the backup is complete, that it is copied onto an external drive to keep in case there are any issues with the snapshot. The backup can be used by Support for further troubleshooting. If you do not have an external drive, please ensure this backup is placed in a location where it will not be overwritten or lost.
*Please Note: If a snapshot is not taken on the final day of your reporting period, you will be unable to retrieve your statistics unless you have a valid backup from the final day of the reporting period. Please contact our Technical Support team if you need assistance taking a meaningful use snapshot or if you experience issues running your snapshot on the final day of your reporting period.