This exception can be seen in the Claims Manager when trying to upload a claim file and the Output Path is set to another PC file folder that is inaccessible to the user trying to export the file.

Filing tertiary claims is a manual process and should be done only after primary and secondary claims have been processed by the payers. The quickest way to generate a tertiary claim can be done in the Claims tab within the patient account.

Here is SOAPware's implementation process for all HL7 interface projects. Following this process will allow interface projects to be expedited most effectively.