Add a Contact to my Account

You can add a new contact to your myHEALTHware account for people who you wish to securely connect with.  Many patients use this feature to securely share information with family members, caregivers, or consulting providers.

1. Open Your Contacts

To add a new contact:

  1. Click the Contacts tab.
  2. Click on the "New Contact" button.

2. Add a New Contact

2. Add a New Contact

Select the type of contact you wish to add.  Choose either Person or Organization.  *Note: In most instances, you will want to choose Person.  Choose Person for connecting with a family member, caregiver, consulting provider, or other individual.

  1. Add in the new contacts name and details.
  2. Click Create to save your changes.

3. Invite the Contact to Connect on myHEALTHware

3. Invite the Contact to Connect on myHEALTHware

In order to securely communicate with the contact using myHEALTHware, they must create a free myHEALTHware and connect with you.  To invite the contact:

  1. Click the Connect button
  2. Select Connect.
  1. Enter the email address for the contact.
  2. Edit the invitation email message as desired, then,
  3. Click the Invite button.

This will send your contact and invitation email to create a free myHEALTHware account.

4. Contact Needs to Accept your Invitation

4. Contact Needs to Accept your Invitation

Your contact will receive an invitation email that will allow them to create a free myHEALTHware account so they can connect with you.  They should follow the steps below to create their myHEALTHware account.

First, after receiving the email, the contact should click the Accept Invitation button.

After accepting the invitation, the new contact will need to Sign Up for a myHEALTHware account.  Click Sign Up.

The new contact should then complete their registration information and click Continue to create their myHEALTHware account.

The contact has now created a free myHEALTHware account and is securely connected to the person who sent the invitation.  The connected contacts can now securely communicate with each other through myHEALTHware!