SOAPware Documentation
Chapter & Lesson Total
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Practice Management Maintenance-Setup Steps 21
- Important Setup Information for SOAPware Practice Management
 - Getting Setup with Gateway EDI/TriZetto -- What to Expect
 - 1. Manage Facilities (Block 24B and Block 32 and Statement 'Remit Payment To' Address)
 - 2. Manage Groups/Billing Provider/ Pay To Information (Block 33)
 - 3. Provider Manager (Blocks 24J and 31)
 - 4. Setting Default Claim Options/Base Export Path
 - 5. PM Security Administration
 - 6. CPT® Code Maintenance (Block 24D)
 - 7. HCPCS Maintenance (Block 24D)
 - 8. ICD Maintenance (Block 21)
 - 9. Adjustment Maintenance *
 - 10. Custom Charges Maintenance *
 - 11. Fee Schedule Maintenance (Block 24F) *
 - 12. Remittance Advice Remark Codes
 - 13. Claim Adjustment Reason Codes
 - 14. Insurance Company Manager
 - 15. Contacts/Referring Physicians (Block 17)
 - 16. Flags/Notes Category Manager
 - 17. Custom Demographic Titles
 - 18. Set Structured CPT Options
 - 19. List Options
 
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Updating CPT®, HCPCS, and ICD-9 codes 2
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Menus and Toolbars 7
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Transaction Entry 39
- Work Flow- Clinical Documentation to Creating Claim
 - Remove Order Entry Items from Billing Statement
 - Post a Superbill/Billing Statement from Patient Chart
 - Add Default Modifier to Specific SMARText Plan Items or Order Entry
 - More Visit Information Claim Level
 - More Info Ambulance-Claim Level *
 - More Info Contract-Claim Level *
 - More Info Dates-Claim Level *
 - More Info File Information-Claim Level *
 - More Info Additional Claim Information (Box 19)-Claim Level
 - More Info Misc Details-Claim Notes
 - More Info Misc Details-Original Reference Number/ICN
 - More Info Misc Details-Lab CLIA number
 - More Info Misc Details-EPSDT
 - More Info Misc Details-Spinal Manipulation
 - More Info Misc Details-Mammography *
 - More Info Misc Details-Service Authorization Exemption *
 - More Info Misc Details-Investigational Device *
 - More Info Misc Details-Medical Record Number *
 - More Info Misc Details-Anesthesia Related Procedures
 - More Info Misc Details-Condition Information *
 - More Info Misc Details-Demonstration Project
 - More Info Misc Details-Care Plan Oversight *
 - More Info Patient Tab-Claim Level *
 - More Info Property and Casualty Tab-Claim Level
 - More Info Providers Tab-Claim Level
 - More Info Referral/Authorization-Claim Level *
 - More Info Supplemental Information Tab-Claim Level *
 - More Info Vision-Claim Level *
 - Additional Providers Tab-Charge Level
 - More Visit Information Charge Level-Dialysis and DME
 - Additional Information-Charge Level Drug Tab
 - Add Description to NOC codes
 - Additional Information Supporting Documentation-Charge Level *
 - Edit/Update Charges *
 - Apply Payment to Patient Account in New Charges Tab *
 - Apply Co-Pay/Pre-Pay to Visit
 - Delete a Co-Pay from visit *
 - Spread One Payment to Multiple Dependents
 
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Patient Ledger 13
- View Charges in Ledger
 - Create a Claim from Ledger
 - View Personal Payments in Ledger
 - View Insurance Payment Details from Ledger
 - Print Receipt/Statement by date range from Ledger
 - Add Charges in Ledger
 - Add Payment in Patient Ledger
 - Print Receipt for Payment in Ledger
 - Delete Personal Payment
 - Delete an insurance payment from visit
 - Add Adjustment in Ledger *
 - Transfer Credit Balance
 - Refund Overpayment
 
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Enter Charges 3
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Enter Payments 1
 - 
          
Claims Manager 17
- General Workflow: Claims Manager
 - Step by Step Work flow-Claims Manager
 - Claims Search
 - Filtering Claims
 - Pending Scrub
 - On Hold
 - Ready To Submit
 - Scrubber Errors-How to Correct and Rebuild Claim
 - Submitted Tab
 - Resubmit Claims Rejected by Clearinghouse
 - Resubmit Claims Rejected by Payer/Insurance Company
 - Rebuild and Resubmit rejected file
 - Omit a paid charge when refiling from Insurance Payment Posting
 - Secondary Claims
 - Tertiary Claims
 - All Tab
 - Export the displayed grid from the All Tab in Claims Manager
 
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Posting Insurance Payments 3
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Auto Posting of Insurance Payments 6
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Reports 22
- Accessing the Report List
 - CPT® Master Report
 - HCPCS Master Report
 - ICD Master Report
 - Custom Charges Master Report
 - Adjustment Code Master Report
 - Fee Schedule Report
 - Dependency Report
 - Duplicate Report
 - Payment Summary Report
 - Production By Diagnosis Report
 - Production by Procedure Report (by Provider, Referring Provider and/or Facility)
 - Statement Report
 - Credit Balance Report
 - Missed Charges Report
 - A/R Patient Report
 - A/R Carrier Report
 - Insurance Payment Analysis Report
 - End of Day Report
 - End of Month Report
 - End of Year Report
 - Custom Patient Reporting
 
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Security Manager/Audit Log 1
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PM Accessibility in Read Only Mode 5
 
COMMENTS/QUESTIONS:
If you have any comments or questions about the documentation, please contact the training or technical support department by submitting a ticket at www.soapware.com/ticket.
*Disclaimer: SOAPware, Inc. cannot guarantee the completeness or accuracy of the information presented herein. Independent research and verification of all information is necessary to ensure compliance with all Meaningful Use, MACRA/MIPS, and CQM/PQRS requirements.
Other Resources
Clinical EMR Training Manuals
- Clinical User Manual
 - Advanced SOAPware User Manual - Clinical
 - Tip of the Month Articles
 
Practice Management Training Manuals
- Practice Management User Manual
 - NEW 837P 5010 Crosswalk (Loops and Segments)
 - CMS 1500 New (02/12) Crosswalk
 - PM Exceptions and Solutions
 
Meaningful Use Manuals
- Meaningful Use 2014 Stage 1 Overview
 - Meaningful Use 2014 Stage 2 Overview
 - Medicare Quality Payment Program 2017
 
New Features List & Release Notes
- New Features
 - Release Notes
 - Archived New Features
 
Technical Support Documentation
- Download
 - Updates
 - Technical Support
 - Installation Guides
 
SOAPware Cloud Service (SCS)
- SOAPware Cloud Service (formerly SHS)
 
SOAPware Interface
- SOAPware Interface
 
SOAPware FAQ's
- FAQ's
 - Clinical Quality Measure Data Sets