8. Electronic Copy of Health Information

This lesson will demonstrate the steps necessary to meet the Meaningful Use requirement for providing patients with an electronic copy of their health information.

Version:
SOAPware 2011 or later must be used.
Note: To determine the version of SOAPware being used, Click on Help > About SOAPware. This will open a window which will show the version and build of SOAPware currently in use.

Dashboard:
This requirement will be tracked in the Meaningful Use Dashboard.

Measure Criteria

Objective: Provide patients with an electronic copy of their health information (including diagnostic test results, problem list, medication, lists, medication allergies) upon request.

Measure: More than 50% of all patients who request an electronic copy of their health information are provided it within 3 business days.

For more detailed information on this measure, please click on the "Reference" link below. This CMS documentation includes information on exclusions, attestation requirements, a definition of terms and important additional information.

CLICK TO VIEW THE CMS DOCUMENTATION ON THIS MEASURE:
Reference CMS: Electronic Copy of Health Information

Measure Calculation

Denominator: The number of patients who request an electronic copy of their health information during the reporting period. Note: It is required to use the appropriate workflow (as described below) to record the patient's request.

Numerator: The number of patients in the denominator who receive an electronic copy of their electronic health information within 3 business days. Note: It is required to use the appropriate workflow within SOAPware (as described below) to record that the patient was provided with a copy of their health information.

Threshold: The resulting percentage must be more than 50%.

* Scoring is individual, provider-based and not practice-wide.

Providing Patients with an Electronic Copy of Health Information

The following link demonstrates the workflow that should be used in order to for this measure to be tracked within SOAPware: Patient Requested Copies of Medical Records.

By providing electronic copies to patients using the workflow demonstrated through the link above, you can ensure that each request and record provided is tracked in the Meaningful Use Dashboard.

Providing Patients with an Electronic Copy

For more information and requirements on electronically providing the patient a copy of their health information, please refer to the CMS guidelines in the following reference document: see, CMS Electronic Copy of Health Information. Please review this document, as well as the Additional Information section of the document for further explanation.

Meaningful Use Dashboard

This measure is tracked in the Meaningful Use Dashboard under "Electronic Copy of Health Information". In SOAPware versions prior to 2012.0.313, this item will be listed in the Patient MU Dashboard as "Patient Requested Copies".

The Meaningful Use Dashboard can be accessed by selecting SOAPware > Meaningful Use Dashboard.

The Meaningful Use Dashboard will display the Numerator, Denominator and percentage for this measure, as well as, graph the Trend for the dates selected. Please see the following link for instructions on using the Meaningful Use Dashboard: Meaningful Use Dashboard.

*Note: The dashboard icon will display a gray X if the threshold for this measure has not been met for the selected reporting period. The icon will change to a green check mark once the threshold for the meaningful use measure has been met.