Downloading Updated Medications
Recently users have been unable to e-prescribe older medication items that contain obsolete NDC codes in the background. When users experience this issue with certain medications, the updated item needs to be downloaded from our cloud library.
Open SMARText Items Library
Search for the Generic Medication Name
Download from the Cloud Library
Remove Obsolete Medications from the Local Database
Customize Downloaded Medication
For instructions to re-create customized prescriptions using the newly downloaded medication please see Creating SMARText Medications.