SOAPware DocumentationNew Features List & Release NotesArchived New FeaturesNew Features Available on 2/6/2014Scrubber will reject electronic claims that are missing Provider Signature

Scrubber will reject electronic claims that are missing Provider Signature

If a Provider's signature is missing in Provider Manager, a new scrubber rule has been added in the Claims Manager to reject the claim until a signature has been added.

If a Provider's signature is missing in Provider Manager, a new scrubber rule has been added in the Claims Manager to reject the claim until a signature has been added.

If the Provider's signature is missing from Provider Manager->Signature tab, this message will display during the scrubbing process, and the claim will not pass to the Ready to Submit section until the signature has been added, and the claim is rebuilt to include the new signature.