Activate Providers/Resources for a Facility
This lesson will demonstrate the steps that are necessary to add a provider and/or a resource to a facilities scheduler.
To access the Scheduler workspace, go to the SOAPware menu and Click Schedule.
Edit the Facility
To make a provider/resource visible on a facilities schedule, select the desired facility, then click the Edit button.
Provider/Resource Management
To make a provider visible on the facilities schedule:
- Select the Provider's name
- Click the Edit button
Set Working Hours for the Provider
In addition, the provider's working hours can be customized. To do this:
- Select a day of the week
- Click the Edit button
- Enter the Start and End Times.
- Check the "Is Available" box to make the provider available for appointments (OR uncheck the "Is Available" box to indicate that the provider does not work on the selected day).
- Click OK.
Repeat the steps above to customize the provider's working hours.
Provider Outlining
The Outlining tab can be used to create color coded scheduling outlines for providers/resources.
- Click the Outlining tab
- Click the Add Outline (green +) button to create a new outline for the provider/resource
The Outline Dialog box will appear. Complete the Outline Name, Color, Open Time, Close Time and Days of the week.
Some examples of how outlining can be used includes:
- Creating a color coded outline to show what times the provider accepts walk in appointments
- Creating a color coded outline to show what times the provider schedules surgeries
- Creating a color coded outline to show what times the provider schedules new patient appointments
Click the OK button to save the new Outline.
Recurring Appointments for Providers/Resources
Recurring appointment can also be created for both providers and resources. Recurring appointment can be helpful to create lunch break appointments or other commonly recurring meetings.
To create a new recurring appointment:
- Select the Recurrence tab
- Click the Create Recurrence (green +) button
- Appointment Time: Enter the Start Time and End Time for the recurring appointment.
- Recurrence Pattern: Select the frequency of the recurrence. For example, if the recurrence occurs every Monday-Friday, select "Daily" and "Every Weekday".
- Range of Recurrence: Select the "End date" for the recurrence. Users can select the recurrence to end after a certain number of occurrences or to end by a certain date.
- Comments: Enter the reason for the recurrence. The text entered into the Comments box will display on the schedule.
Saving the Provider/Resource Changes
After making the provider/resource visible and editing the working hours, outlining, and recurrence tabs; Click the OK button to save the changes.
Creating a New Resource for the Facility
Resources can be created for the facility. This will allow the clinic to create a calendar or schedule for other resources within the clinic. For example, the clinic may want a calendar for the in house lab or the clinic may need a calendar for the Nurse appointments, etc.
- To create a new Resource, Click the Resources tab under Provider/Resource Management.
- Click the Add Resource button (green +).
- Enter the Name of the Resource (ex: Nurse Appointments, In-House Lab, etc.)
- Check the box to make the new resource Visible on the facility schedule
- Edit the working hours, outlining and recurrence appointments as desired.
- Click OK to save the new resource













