Claims will need to go through the Scrubbing process to check for missing data. This process will catch claims that are missing some basic information, such as insurance information, patient demographics, charge information, payer information, etc.

An option to Bypass Scrubber in the On Hold and Pending sections allows for claims missing a Provider Signature, or an invalid State for Canada and Puerto Rico to proceed to Ready to Submit. All claims must be scrubbed the first time to be certain that the only rejections are Invalid State or Missing Provider Signature.