SOAPwareXchangeHL7 User Guide
In this lesson you will find a brief walk through for setting up and using the SOAPwareXchangeHL7.
Installing SOAPwareXchangeHL7
For help installing, watch the install video or visit the install guide.
If you wish to see more information on SOAPwareXchange click here.
**Note: The following steps are applicable to SOAPware 2011, despite the difference of versions shown in the following screen shots.
Ensure the SOAPwareXchangeHL7 is Open and Started
The SOAPwareXchangeHL7 must be open in order to process results. You will also have to Click Start > Programs > SOAPwareXchange HL7 , in order to allow results to process into SOAPware. This requires you to enter your user ID and password, just as you would with SOAPware. If you turn off the computer where the HL7 is located, you must open it again once the computer has been restarted.
*Note: Both the SOAPwareXchangeHL7 and SOAPwareXchange may be setup to auto-start by following the instructions here.
Ensure the Source Folder is Set Correctly
The majority of HL7 interfaces will be via a FTP connection, meaning that the participating lab(s) will be delivering results to a shared folder, and this is often the same machine that the SOAPwareXchangeHL7 is installed on. Make sure the Source is selected and the port is set as 0. If you are not sure where the results are being delivered, contact your lab's technical support.
A few labs will be delivering results via TCP/IP rather than to a shared folder. In this case, the source will be left blank and a port # will be indicated. If you are not sure how the results are being delivered, contact your lab's technical support.
Check for Unrecognized Messages
Often times if labs are not showing up in SOAPware, they are in Unrecognized Messages. In SOAPwareXchangeHL7, go to Mappings > Edit/View Unmapped messages. If this is the case, it will be necessary to contact SOAPware Support to obtain a modified file that is necessary to allow reports to process.
Check for Unmatched Patients/Physicians
Also watch for unmapped patients/physicians.
If either say YES, you must match them under Mappings > Edit/View Unmatched Patients, as shown above.
Select the unmatched item, Click Map and Select the patient from the chart rack.
Review the Report in SOAPware
Once processed, the provider will be assigned a task list item from where they can open the patients chart and view the report.
Above is an example of a generic lab report. While most results will be pulled into the Labs report section, some may also pull results into the Radiology or Pathology sections.