SOAPware DocumentationSOAPware FAQ'sFAQ'sSupport SpecificQ: I renewed my support agreement but still get a pop up asking me to renew.

Q: I renewed my support agreement but still get a pop up asking me to renew.

A: If after renewing your support agreement, a provider's license might need to be refreshed.

Tools - Provider Manager

Tools - Provider Manager
  1. Click on Tools.
  2. Click on Provider Manager.

Refreshing the License Change

Refreshing the License Change
  1. Click to highlight the desired provider.
  2. Click on the blue download arrow.

Log out and back into SOAPware for changes to take effect.