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Topics

  • Hardware Recommendations 2
    • Hardware Recommendations
    • SOAPware Features that Require Internet Access
  • Technical Support 5
    • Installation Guides
    • Backing Up SOAPware Data
    • IP Addresses and domains used by SOAPware
    • Soapware CONNECTION FAILURE error upon login
    • Unable to Connect to SOAPware Server

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*Disclaimer
SOAPware, Inc. cannot guarantee the completeness or accuracy of the information presented herein. Independent research and verification of all information is necessary to ensure compliance with all Meaningful Use requirements.

Last Updated

Jun 18, 2013

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6 for this lesson

  • Next: SOAPware Features that Require Internet Access

Hardware Recommendations

This lesson describes the hardware recommendations for the latest version of SOAPware

Recommended Specifications

Server

  • Windows Server 2008.
  • Minimum 2.5Ghz Quad-core or better.
  • 8 GB RAM or more.
  • 200+ GB free hard drive space for SOAPware DataServer Installation and database growth formatted in NTFS. User should maintain this free space.
  • UPS to hold 2 hours/ have soft shutdown routine.
  • 100mbps wired or 802.11, a, b or n wireless local area network connection this should be a secure connection to comply with HIPAA.

Client

  • Windows 8, Windows 7, or Windows Vista.
  • Minimum 2.5 GHz processor.
  • 2 GB RAM or more.
  • 10 GB free hard drive space formatted in NTFS User should maintain this free space.
  • Constant Internet Connection for SOAPware activation, ePrescribing and other features. (Test against the list of site that need to accessed). Click here to view a full list of SOAPware features that require internet access.
  • 100mbps wired or 802.11, a, b or n wireless local area network connection this should be a secure connection to comply with HIPAA.

Minimum Hardware Recommendations

Server

  • Windows Server 2008, Windows 8, Windows 7, or Windows Vista.
  • 2.5Ghz Quad-core or better processor or any multi core processor.
  • 2 GB RAM minimum.
  • 50 GB+ free hard drive space for SOAPware DataServer Installation and database growth.
  • UPS to hold 2 hours/ have soft shutdown routine.
  • 100mbps wired or 802.11, a, b or n wireless local area network connection this should be a secure connection to comply with HIPAA.

Client

  • Windows 8, Windows 7, or Windows Vista.
  • 2 GHz processor or a multi core processor.
  • 2 GB RAM minimum.
  • No less than 2 GB free hard drive space
  • 100mbps wired or 802.11, a, b or n wireless local area network connection this should be a secure connection to comply with HIPAA.

Pre-Installation Recommendations

  • Server should be fully configured to include; Anti-Virus, Anti-Malware, Anti-Spyware software, full backup and disaster recovery scheme.
  • UPS should be fully charged and configured for soft shutdown.
  • Internet Connection is required for SOAPware activation, ePrescribing and other features. Internet access to these internet servers must be established and tested. Click here to view a full list of SOAPware features that require internet access.
  • User accounts with Administrator access must be supplied to SOAPware for installation purposes.
  • Communication to server from all workstations across port 5432 must be established and tested.

Additional Considerations

  • Local IT support
  • Back-Up Server / offsite backup solution
  • Data Storage external HD/ NAS/ SAN
  • Networking Hardware
  • Input Devices (Desktops, Tablets?)
  • Printers
  • Scanners (Must have TWAIN driver)
  • Electrical Requirements
  • Digital Camera
  • Desks and Furniture
  • Next: SOAPware Features that Require Internet Access

Comments (6)

MANVEEN Saturday Aug 28 at 05:12 AM

IF WE ARE USING HOSTING SERVICE ,DO WE STILL NEED A SERVER

Dr. Joseph Mun Wednesday Oct 06 at 05:03 PM

I currently have soapware version 4.94.1 on a windows xp server. I wanted to upgrade my server which will now run windows 7. the client computers will still run windows xp.
1. is version 4.94.1 compatible with windows 7?
2. can this change to the windows 7 server be made even if the client computers are running windows xp?

Katie Rogers Wednesday Oct 13 at 05:35 PM

You do not need a server if you are using the Hosting Service.

Katie Rogers Wednesday Oct 13 at 05:52 PM

Although SOAPware V4 is not officially supported on Windows 7, often SOAPware's Support Technicians are able to get it working. To schedule a time to have them set this up for you, fill out a ticket at this webpage: soapware.com/ticket

Dr Richard Reid Wednesday Oct 20 at 09:24 PM

I have soapware 4.94 on windowsXP.

(1) If upgrade to Soapware 2010 will it run on Windows7.

(2) If I decide to upgrade but do not want the support after one year, will I still be able to use Soapware or will it shut down after the support expires

Katie Rogers Monday Oct 25 at 04:36 PM

Dr. Reid -

(1) SOAPware 2010 does work on Windows 7.

(2) If you decide not to renew your support contract, SOAPware will still function. However, you will not have phone or streaming support with the technical support dept, you will not be able to e-Prescribe or receive refills electronically, and Security will be disabled, which makes you non-compliant in the eyes of HIPAA.

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