SOAPware 2012 Release Notes

If you would like to view a list of the new features available in 2012, please see: 2012 New Features.

• Resolved issue with V4 Data Converter
• NQF 0075 calculation has been expanded
• Total Charges & Balance Due fields on CMS 1500 form now will be the sum of items 1-6 per page instead of the total for entire claim if the claim has more than 6 items and is split across multiple pages
• Resolved issue with Patient Loader Utility when processing comma delimited text files
• Added performance measure exclusion modifiers consisting of 1P, 2P, 3P and 8P
• Resolved issue with ending zeros after a decimal point on unit values when submitting claims

Practice Management

• Added ability to re-select None for eligibility qualifier in Insurance Company setup after selecting an initial eligibility qualifier
• End of Month report now matches calculations and numbers in the End of Year report
• Resolved issue with the Production by Procedure report when referring provider was selected
• Resolved issue with the CMS 1500 form pulling the insurance policy phone number
• Resolved issue with the CMS 1500 form not calculating the Balance Due field correctly
• Resolved issue with More Info on a New Visit allowing owner and facility to be blank
• End of Month report now only reports provider values and not group and summary values when a single provider is chosen
• Resolved issue with field 17A (Referring Provider) on paper claims
• Resolved issue with End of Year group summary values
• Resolved issue with not being able to re-select the current year in the End of Month dialog

SOAPwareXchange

• Resolved issue with posting empty superbills
• Resolved issue with custom demographic fields being overwritten in SOAPware from blank entries in a SOAPwareXchange demographics file
• Resolved issue with importing insurance demographics that relate to an insurance company without a zip code in SOAPware

SOAPwareXchangeHL7

• Resolved issue with file separator character in HL7 files

Miscellaneous

• Improved performance when opening charts and patient accounts
• Resolved issue with View Previous Encounters in the By RX and By DX tabs
• Improved memory handling in multiple areas
• Resolved issue with demographics not saving if multiple users are using patient accounts in certain areas at the same time
• Resolved display issue when minimizing SOAPware on Windows 7
• Resolved printing issue when printing Health Maintenance macros in a document design
• Resolved issue with Syndromic Health Surveillance SMARTFlow not running
• Resolved issue with viewing PDF files increasing the size of the Windows temp folder
• Resolved issue with SMARText items not remaining green arrows (trusted)
• Resolved locking issue in Insurance Demographics
• Printing from Order Manager now prints what is displayed in the Plan field
• Added security log entry type for signing off Flow Sheet dates
• Corrected several NQF measure default file names used when exporting
• Resolved issue with encounter type changing upon cancelling of docuplate insertion
• Resolved issue with uploading certain SMARText items to the online library
• Resolved issue with Share Charts exporting certain images
• Resolved issue with the ordering of Available Document Designs in Document Designer
• Resolved issue with the ordering of Specialties in Contacts
• Resolved issue with exporting a CCR after removing the sub item of an Allergy type SMARText item
• Resolved issue with viewing billing statement from SOAP Notes section
• Resolved issue with demographics locking with a chart and patient account open at the same time on the same PC
• Resolved printing issue when a specified printer for a document design does not exist

Practice Management

• Resolved issue when posting manually added charges from the New Charges tab

Performance

• Resolved performance issue with Windows Server 2008 and Remote Desktop Protocol

Practice Management

• Resolved issue with patients without an account/ledger not being listed in the chart rack
• Improved performance when opening patient accounts
• Resolved issue with Accept Assignment field in paper claims
• Resolved issue with the area code in the Telephone field in paper claims
• Resolved issue with Similar Illness Date in paper claims
• Resolved issue with Medicaid Resubmission Code in paper claims
• Resolved issue with the Ready Area in Claims Manager recognizing Secondary Paper Claims
• Resolved issue with the Ordering Physician address being sent on electronic claims
• Resolved issue with the PER IC segment being sent on electronic claims
• Added 2012 CPT/HCPCS codes and modifiers
• Resolved issue with the Legacy ID, field 32B, on paper claims not populating correctly

Demographics

• Resolved issue with Social Security Number in Insurance Demographics auto-populating

SOAPwareXchange

• Resolved issue with Phreesia interface

Security Manager

• Resolved issue with date/times on certain audit log entries

Document Import

• Resolved issue with imported documents being incorrectly locked after they were imported

Month End Report Improvements

• The date selection tool has changed to a month and year selection instead of the specific day calendar since this report covers the entirety of a month
• The month end report now allows users to choose between posted date and date of service on charges
• The month end report now calculates based on the following logic:
• The report aging is based on all charges that have been posted (for the provider/group selected), and all payments and adjustments that have been posted to those charges, as of the end of the month or the current date, which ever occurs first chronologically. Charges, payments, and adjustments must be posted or applied in the given month to appear in the MTD area and in the given year to appear in the YTD.

*NOTE: The End of Year report is currently in development, in order to update the calculations to match the changes made in the End of Month report for the 2012.0.217 release. We will be releasing an update that will show the new calculations. Please be looking for updates to come.

Printing

• Resolved printing issue where secondary pages of document designs go to the default printer
• Resolved printing issue with embedded images in documents

• Resolved important issue with auto-update utility

Also includes 2012.0.182 changes:

• Resolved Rendering Provider field claims issue
• Resolved Update issues that caused errors during database updates for some customers
• Resolved F5 issue where people could not use F5 to insert a docuplate
• Resolved scanning problem in the Custom and Insurance tabs in the Patient Account
• Resolved Prior Authorization field issue in paper claims
• Resolved Referring Provider field issue in paper claims
• Resolved Patient balance issue in top right of patient account
• Resolved issue that caused problems in the Patient A/R, Carrier A/R, custom report and patient statements

• Notes section of Demographics display issue resolved
• Resolved issue with patient pictures when importing and exporting charts
• Resolved issue with re-enrolling patient onto patient portal
• Resolved issue with Demographics macros from Document Designer not pulling latest data
• Phone number correctly populates in new insurance policy field

• Resolved issue with SOAPwareXchange processing empty demographic fields
• Insurance company data during processing will now check for a matching insurance company instead of always creating new companies
• SOAPwareXchange processes gender in insurance policy correctly now
• SOAPwareXchange now ignores dashes and parenthesis when matching phone numbers and zip codes on insurance companies
• Improved handling of improperly formatted REP segments in SOAPwareXchange

• Scheduler reports now list scheduplate by “Abbreviation Name”
• Resolved intermittent error when deleting blocks in Scheduler
• Resolved issue with using a scheduplate when a conflict arises

• Schedule II medication submission setting now saves correctly

• Inserting a SMARText item from SMARText Quick Access correctly increments the usage counter
• Clear Contents button in SMARText Quick Access now disabled if user does not have Update permissions
• Resolved issue with saving drug courses

• CCR now lists the smoker status description as well as the code
• CCR now only includes Health Maintenance items that were “performed”

• Resolved index out of range error during backups
• Data Manager maintenance logging working correctly now

• Scanning into Labs section now prompts user with MU dialog just as importing images does
• Structured Labs measure numerator now counts numeric values regardless of lab test type (numeric range, free text or pick list)
• Expanded calculations for NQF 0018
• Expanded calculations for NQF 0064
• Expanded NQF 0575 measure to include any lab with “a1c” instead of just “Hgb A1c”
• Expanded NQF 0027 measure to allow for easier interpretation of results
• Improved error reporting in Meaningful Use Dashboard

• Search Documentation button now searches SOAPware Screensteps documentation
• Docutainer History now lists document deleted audit log entries
• Resolved error with switching between charts containing PDF files
• Resolved issue with Health Maintenance values being erased with a new column dated in the past
• Resolved issue with storing annotations on embedded images
• Resolved issue with Health Maintenance Document Designer macros
• Resolved error when downloading over an existing SOAP Note docuplate
• Resolved issue with inserting spaces in Add Task window
• Resolved issue with security settings related to deleting SOAP Notes
• Ordered By field in Labs now allows editing
• Resolved issue with installing SOAPware FastStart service without .NET Framework 3.5
• Printing flow sheet values that were populated from a lab docuplate working correctly now
• Resolved issue with printing to the default printer with some printers
• Resolved security issue with RX-Allergy interaction alerts
• Resolved issue with printing embedded images
• Resolved issue with custom SOAP/Summary field header macros in document designer
• Resolved issue with disabling Transaction Logging
• Resolved issue with copying and pasting from Microsoft Word documents
• Patient Account chart rack now remembers the search type previously selected
• Resolved issue with clinical alerts on SMARText insertion
• Resolved issue when excluding patients through Remote Management Utility

• Resolved issue with PostgreSQL 9.0
• Resolved issue with adding/editing cents inside payments
• Resolved issue with domain codes deactivating incorrectly
• Resolved issue with correct Insurance Verified information displaying
• Resolved issue with Missing Charges report counting deleted billing statements
• Resolved issue with corrections to claims not saving all fields while posting insurance payments
• Resolved issue with changes not being saved when omitting charges from re-filing, while posting an insurance payment